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If you have any questions before making a purchase,chat with our online operators to get more information.
If you need any help about the after-sales issues,please submit a ticket.
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Shipping
Shipping Regions, Shipping Methods, Shipping Time and Shipping Costs and Additional Information about the shipping process of FeelTimes
Our products can be delivered all over the world. We ship our products using the following carriers: (USPS, DHL, TNT, Fedex, etc.). The shipment time varies with the shipment distance. And the efficiency of local carriers also affects the delivery time. It takes about 2-15 business days for the delivery from our factories to your destination. The exact shipping time depends on the standards of the carrier (USPS, DHL, TNT, Fedex, etc.) and the shipping method you choose. Usually, the time and cost of shipping to different areas are as follows.
| Shipping Regions | Shipping Methods | Shipping Time | Shipping Costs |
|---|---|---|---|
| United Kingdom | Expedited Shipping | 3-6 days | From $24.00 |
| Standard Shipping | 6-10 days | From $20.00 | |
| Countries in Europe | Expedited Shipping | 3-8 days | From $27.00 |
| Standard Shipping | 5-10 days | From $24.00 | |
| The USA and Canada | Expedited Shipping | 3-6 days | From $24.00 |
| Standard Shipping | 6-10 days | From $21.00 | |
| Other Countries in North America | Expedited Shipping | 3-6 days | From $24.00 |
| Standard Shipping | 5-8 days | From $21.00 | |
| Other Countries in South America | Expedited Shipping | 3-6 days | From $60.00 |
| Standard Shipping | 5-8 days | From $53.00 | |
| Australia | Expedited Shipping | 3-8 days | From $27.00 |
| Standard Shipping | 5-10 days | From $24.00 | |
| Other Countries in Oceania | Expedited Shipping | 3-6 days | From $27.00 |
| Standard Shipping | 5-8 days | From $24.00 | |
| Africa | Expedited Shipping | 5-8 days | From $60.00 |
| Standard Shipping | 6-10 days | From $53.00 | |
| Island Countries on the Ocean | Expedited Shipping | 3-6 days | From $30.00 |
| Standard Shipping | 5-8 days | From $28.00 |
Note:
The above days are all business days, during the major holidays, the number of airport freight will increase and the transportation will be delayed. If you need your order urgently, please contact us in advance and inform us of the date you need. We will arrange it for you as soon as possible.
THE SHIPPING FEE: Our shipping costs depend on the total weight of your order and the country the dresses will be shipped to.
Before your order is shipped, FeelTimes site must process your orders and pass strict quality control tests on all your projects. Therefore, the total delivery time is different from the separate shipping time.
Our free shipping sales are for some countries and regions, Germany，France，Singapore，Australia，Canada，United States，United Kingdom，Ireland.
PRODUCTION AND DELIVERY TIME
♦ Total Delivery Time = Processing Time + Shipping Time
♦ If your order contains multiple items, they will be shipped together.
In general, depending on the complexity of the dresses.Processing time differs from category to category. Please refer to the table below for more precise processing to better estimate when you will receive your order:
| Category | Processing Time |
|---|---|
| Wedding Dresses | 15 - 25 days |
| Bridesmaid Dresses | 9 - 12 days |
| Prom Dresses | 12 - 18 days |
| Special Occasion Dresses | 12 - 18 days |
| Mother of the Bride Dresses | 12 - 18 days |
| Accessories | 5 - 6 days |
| Shoes | 7 - 8 days |
| Swatch | 5 - 6 days |
Note:
Specific processing time depends on the items. The delivery time of accessories, swatches on our inventory and they can be shipped within 24 hours when we have sufficient stock.
We will process your order within 24 hours and inform our tailors to start making dresses for you. Therefore, if you want to cancel the order, please contact us within 24 hours, and we will charge for cancellation of the order for more than 24 hours, because the fabric used in the dress has been cut. For detailed cancellation policy, please refer to our Order Cancellation page.
Rush Order
"We also offer an expedited service for customers who need a dress urgently you can the service of rush order for some styles. You can choose the Arrival Date on the option on our product page. When you choose a very early date, the system will automatically calculate the extra cost of the rush production for your dress and there will be a visible sign on the price. However, if you receive the dress at a very late date, we will give you a $5 discount. In order to have enough time to make you a better-fitting and more sophisticated dress, you'd better place your order early."
Anymore, if you do not receive your order within the time frame you choose, we will offer you limited reimbursement.
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Company: FEELTIMES LIMITED; Address: Churchill House, 142-146 Old Street, London, United Kingdom, EC1V 9BW.